shipping and delivery
agoldmind.com offers convenient global delivery for gold, silver, and other precious metals, in addition to vault storage options around the world. We ship all packages fully insured, with tracking and adult signature required.
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Shipments are normally sent out within 1-2 business days after your payment clears:
- Prepaid account balances with funds available for trading clear immediately
- Bank wire payments clear the day they are received at our bank; for fastest service, send a wire transfer immediately after your order, online or from your bank branch (we cannot accept ACH, direct deposit, or Zelle payments at this time)
- Credit/debit card, PayPal, Venmo, and cryptocurrency payments typically clear the next business day after an order is placed
- Paper checks are held for up to 10 business days from the time we receive them for clearing; please note that at any time during this hold period, your bank may show the funds withdrawn from your account, even while we await them to clear
Occasionally, banks and payment processors may delay settlement up to 2 days for fraud investigation.
If using a credit or debit card, your card will not be charged until that investigation completes, but an authorization hold may be placed in the meantime.
Contact customer service if you have questions at any time about pending/cleared charges.
Packages are boxed and labeled discreetly — nothing on our external packaging will indicate its contents, their value, or our company name.
Please note that delivery orders over $75,000 may be broken into multiple shipments, over more than one day, or require armored car delivery.
Free Domestic Shipping on Delivery Orders
Shipping of all precious metals orders over $499 is free to addresses in the continental U.S. U.S. bullion orders under $499 will incur a flat-rate shipping fee of $25.
All shipments are insured for their full value, and no additional handling charges apply.
Some accessories or other items that require separate or specialized shipping may require an additional shipping fee, which will be listed on the product page and in your cart prior to checkout.
International Delivery Orders
GoldSilver.com has shipped precious metals to almost every country in the world.
All international packages are fully insured and shipped via common carrier, with tracking and signature required (where supported).
Shipping costs for international orders vary by weight, size, value of delivery, and destination. For a quick estimate of international shipping fees on any order, select your country in your cart:
Final shipping costs will be calculated automatically at checkout, prior to completing your order.
NOTE: Customs duties are the customer’s responsibility.
All customs duties, taxes, or additional fees associated with importing items purchased from GoldSilver.com into countries outside of the United States are solely the responsibility of the purchaser. They are not automatically assessed/included with your shipment and are due directly to your local government at the time of delivery. Please check your local regulations before placing a delivery order.
Avoid Customs Fees With Vault Storage
Many international customers avoid customs fees and duties altogether by having their precious metals secured via our third-party vault storage. Metals stored in our vault network are always just a few clicks away from opting to take delivery of their physical metals at any time in the future. Locking in a sellback price on vault storage holdings is easy, and can be done online or with a quick phone call.